The full record.

Leading architecture and engineering delivery for Guidepoint’s next-generation agentic platform as part of the company’s AI transformation initiatives.

• 01Defined the integration architecture between Guidepoint’s agentic platform and core CRM.
• 02Designing MCP-based tooling as a model-agnostic interface layer serving both internal and third-party LLM consumers.
• 03Leading a team building production MCP tools that abstract CRM operations for agent-driven workflows.
• 04Scoping tool boundaries, defining input/output contracts, and establishing reliability patterns for non-deterministic callers.
• 05Partnering on auth strategies for agentic systems — OAuth2-based delegation and scoped service credentials for tool-level access control.
• 06Collaborating cross-functionally with product and leadership to sequence AI-driven initiatives against business constraints and operational readiness.

Led two engineering teams (11 direct reports) delivering AI-powered features and platform modernization initiatives as part of a broader transformation effort.

• 01Delivered LLM-powered features to automate Request intake workflows; reduced time-to-market by 67% while addressing prompt reliability and output consistency.
• 02Redesigned the employee-facing Request interface, streamlining Advisor workflows and contributing to a 30–40% increase in revenue per Request.
• 03Established engineering on-call from scratch — ownership models, alerting thresholds, escalation paths, and postmortem practices via Datadog and Squadcast. Reduced mean time to response across distributed systems at scale.
• 04Hired and developed a globally distributed team across the U.S. and India — 3 strategic hires, 2 internal promotions, performance management with full retention.
• 05Mentored engineers on designing systems that integrate external services and AI components.

Led six direct reports in delivering microservice architecture and cloud-native deployment practices across Guidepoint’s engineering organization.

• 01Spearheaded company-wide platform migration to containerized, cloud-native workflows — deployment standards, CI/CD integration, and operational runbooks that enabled 10+ teams and 20+ services to ship on Azure Kubernetes Service.
• 02Architected and delivered an Identity Verification system integrated directly into Guidepoint’s core CRM — strengthening data integrity across 60,000+ in-network advisors.
• 03Designed and implemented a company-wide notes management service, unifying how all employees manage projects, advisors, and client interactions.
• 04Built a mail-hook service automating note creation from inbound emails using Azure Event Grid, Graph API, and Service Bus — eliminating manual data entry on a high-frequency workflow.

Applied technical expertise to strategic company initiatives under the direction of the CTO and EVP of Strategy.

• 01Coordinated delivery of Switch’s first iOS mobile application with a third-party development team — doubled productivity at shipping & receiving locations upon release.
• 02Served as program lead for the Power Program, identifying efficiencies and systematizing how Switch forecasts, purchases, and sells power across its data-center portfolio.
• 03Led weekly Portfolio Command meetings with senior leadership, providing visibility and coordination across strategic objectives.
• 04Managed personnel, contracts, and facilities integration following the acquisition of Data Foundry.
• 05Drove implementation of data analytics and process mining capabilities to improve operational decision-making.

Technical leader and hands-on contributor building back-end systems and APIs across Switch’s application suite.

• 01Architected a metrics gathering and alerting ecosystem using Prometheus and Grafana — real-time visibility into application, API, and infrastructure performance.
• 02Designed and built an Apollo / GraphQL back-end aggregating messages from queueing systems for real-time interaction with a robotics platform.
• 03Developed a custom OAuth2 authentication system — reusable client library standardizing auth across all of Switch’s applications, APIs, and message queues.
• 04Mentored and coached engineers on software best practices and internal architecture standards.

Led a team of eight senior Software Engineers building APIs and back-end systems supporting Switch’s core business operations and customer interactions.

• 01Grew the team from three to eight engineers through structured hiring, onboarding, and training.
• 02Established a culture of code quality and accountability — introduced code-review standards and automated testing frameworks.
• 03Planned and coordinated development of Identity Access Management (IAM) and Data Center Infrastructure Management (DCIM) systems.
• 04Designed and implemented automated CI/CD pipelines — standardizing build, test, and deployment workflows across Switch’s engineering org.

Individual contributor building APIs and internal tooling across Switch’s application suite.

• 01Developed APIs using the Symfony Framework for Corporate and Client Portals, and Salesforce integrations.
• 02Established virtual machine and Docker images for local development environments, standardizing engineer onboarding.
• 03Contributed to DevOps pipelines using Jenkins and deployment infrastructure using OpenShift/Kubernetes.

Full-stack development on a high-traffic affiliate marketing platform built on a LAMP stack.

• 01Developed new features for a highly scalable web application, improving consumer experiences and marketing campaign visibility.
• 02Integrated new clients into the affiliate networking API and maintained integrations for hundreds of existing Advertisers and Affiliates.
• 03Audited internal data for cross-system consistency and contributed detailed documentation for critical systems and functionality.
• 04Created and optimized MySQL queries for production systems, research, and analysis; built administrative tooling for managing multiple system and site configurations.

Served in four overseas combat deployments in roles not typically assigned to enlisted Intelligence Specialists. Graduated top of class at the Navy and Marine Corps Intelligence Training Center (Dam Neck, VA) in both general naval intelligence and ground operations courses before screening into NSWDG.

• 01Served as Joint Staff Intelligence Officer for a 70-person task force — the most senior intelligence role in the area of operations, normally assigned to commissioned officers.
• 02As ISR Manager, coordinated the deployment of manned and unmanned ISR assets in excess of 10,000 hours.
• 03Served as Liaison Officer between the Central Intelligence Agency and the commander of NSWDG.
• 04As Analyst, researched and aggregated intelligence from multiple sources to support special operations missions targeting high-value individuals.
• 05Earned multiple awards for service prior to being honorably discharged in January 2016 at the rank of Petty Officer Second Class.